Terms of Use | Personal and Sensitive User Data Policy

Product License Agreements

Your use of any of the products and/or services offered by Hour-Zero Crisis Consulting Ltd. is subject to the applicable license agreement for that product and/or service.

Website Terms of Use

Your use of this Site is subject to all terms and policies posted on this Site including the Terms of Use and Privacy Policy.

The Terms of Use will be revised intermittently. Your continued use of this Site, following revisions, will indicate your acceptance of such revisions. Please check the Terms of Use frequently to remain compliant.

HZ Alert APP Terms of Use | Personal and Sensitive User Data Policy

Your use of HZ Alert is subject to all terms and policies contained in the Hour Zero Alert (APP) Terms of Service and Privacy Policy.

Privacy Policy

Your use of this Site is subject to all terms and policies posted on this Site including the Terms of Use and Privacy Policy.

Terms Of Use

This website (this “Site”) is brought to you (“User”) by the Hour-Zero Crisis Consulting Ltd. (Hour-Zero).

Your use of this Site (hour-zero.com) is subject to all terms and policies posted on this Site Privacy Policy, collectively referred to as “Terms of Use”. The Terms of Use may be revised from time to time through an updated posting, and therefore you should check the Terms of Use periodically. Revisions are effective upon posting and your continued use of this Site following the posting of revisions to the Terms of Use will indicate your acceptance of such revisions.

It is important to us that this Site provides a reliable experience to Users. To protect our rights and yours, the following Terms of Use apply to all visitors to this Site. If you have any questions concerning the Terms of Use, please Contact Us.

PLEASE ALSO NOTE THAT THE USAGE AND PURCHASE TERMS AND PRIVACY POLICIES OF VARIOUS HOUR-ZERO PRODUCTS AND SERVICES WITHIN THIS SITE OR LINKED TO THIS SITE ARE SUBJECT TO THE LICENSE AGREEMENT TERMS AND POLICIES OF THAT PRODUCT AND/OR SERVICE. REFER TO THE APPLICABLE PRODUCT AND/OR SERVICE LICENSE AGREEMENT TO DETERMINE THE TERMS APPLICABLE TO SUCH HOUR-ZERO PRODUCT AND/OR SERVICE.

BY USING OR DOWNLOADING INFORMATION FROM THIS SITE, YOU REPRESENT THAT YOU HAVE READ AND UNDERSTOOD THESE TERMS OF USE AND THE PRIVACY POLICY AND AGREE TO BE BOUND BY THEM. IF YOU DO NOT AGREE WITH ANY PART OF THESE TERMS OF USE OR THE PRIVACY POLICY GOVERNING THIS SITE, YOU SHOULD NOT USE THIS SITE. BY USING OR DOWNLOADING INFORMATION FROM THIS SITE, YOU AGREE TO USE OUR SERVICES IN A MANNER CONSISTENT WITH ALL APPLICABLE LAWS AND REGULATIONS AND IN ACCORDANCE WITH THESE TERMS OF USE.

Privacy

Hour-Zero is concerned about the safety and privacy of all users of this Site. Please read our Privacy Policy, which is an important part of these Terms of Use.

IF YOU ARE UNDER 18 YEARS OF AGE, READ THESE TERMS OF USE AND PRIVACY POLICY WITH YOUR PARENTS OR GUARDIAN AND ASK QUESTIONS ABOUT THINGS YOU DO NOT UNDERSTAND.

User License

Users of this Site (hour-zero.com) are granted, subject to this Terms of Use, a personal, non-exclusive, non-assignable, and non-transferable license to access and use this Site for personal and non-commercial use only. Modifications of any materials on this Site or use of the materials for any purpose other than as contemplated in this Site is a violation of Hour-Zero copyright and proprietary rights. You agree not to reverse engineer, duplicate, publish, modify, or otherwise distribute the materials on this Site unless specifically authorized in writing by Hour-Zero to do so.

Hour-Zero does not guarantee the accuracy or completeness of any information or content. You agree that you must evaluate, and bear all risks associated with, the use of any content, including any reliance on the accuracy, completeness, or usefulness of such content.

Postings

To the extent that certain areas of this Site provide Users an opportunity to post messages or other information (collectively, “Postings”), BE ADVISED THAT HOUR-ZERO HAS NO OBLIGATION TO SCREEN, EDIT, OR REVIEW SUCH POSTINGS PRIOR TO THEIR APPEARANCE ON THIS SITE, and Postings do not necessarily reflect the views of Hour-Zero. To the fullest extent permitted by applicable laws, Hour-Zero shall in no event have any responsibility or liability for the Postings (or the loss thereof for any reason) or for any claims, damages, or losses resulting from their use (or loss) and/or appearance on this Site. The Postings are accessible and viewable to the general public and other users of this Site. Hour-Zero reserves the right to monitor all Postings and to remove anything which it considers in its absolute discretion to be offensive or otherwise in breach of these Terms of Use or for any other reason as it deems necessary. You hereby represent and warrant that you have all necessary rights in and to all Postings and all material they contain; that your Postings shall not infringe any proprietary or other rights of third parties; that your Postings shall not contain any viruses or other contaminating or destructive devices or features; that your Postings will not contain any defamatory, indecent, offensive, tortious, or otherwise unlawful material or content; and that your Postings will not be used to carry out or solicit any unlawful activity and/or be used to make commercial solicitations.

You hereby authorize Hour-Zero to use and/or authorize others to use all or part of your Postings in any manner, format, or medium that Hour-Zero or such other parties see fit. You shall have no claim or other recourse against Hour-Zero for infringement of any proprietary right in Postings.

Unlawful Use

As a condition of your use of this Site, you warrant to Hour-Zero that you will not use this Site for any purpose that is unlawful or prohibited by the Terms of Use. You agree not to use this Site in any manner that could damage, disable, overburden, or impair this Site or interfere with any other party’s use of this Site. You agree not to obtain or attempt to obtain through this Site any materials or information not intentionally made available to you through this Site.

Termination

Hour-Zero reserves the right at any time, and from time to time, to modify or discontinue, temporarily or permanently, this Site, or any part thereof, with or without notice. You agree that Hour-Zero will not be liable to you or any third party for any modification, suspension, or discontinuation of this Site, or any part thereof.

Links to Other Sites

This Site may provide links to third party websites or resources. Because we do not control such websites and resources, you acknowledge and agree that Hour-Zero is not responsible or liable for the content, products or performance of such third party websites and resources, and you hereby irrevocably waive any claim against Hour-Zero with respect to such websites and resources. Hour-Zero reserves the right to terminate any link at any time without notice. The inclusion of a link to another website or resource does not constitute or imply an endorsement, authorization, sponsorship, or affiliation by Hour-Zero of that website or resource, or any products or services provided therein. The information practices of those websites are not covered by this Privacy Policy or any other policies or terms applicable to this Site. We recommend you review any terms of use and privacy policy of any linked third party website before providing any information to that website or using its products and services.

Please note this Site may also provide links to other sites brought to you by Hour-Zero. The Privacy Policy and Terms of Use of other Hour-Zero sites may vary from this Site. We recommend you review the privacy statements, terms of use and other policies or terms that may apply to other Hour-Zero sites if you choose to use such sites.

Copyright and Trademark Notices

The entire content of this Site and any supporting software are the proprietary property of Hour-Zero Crisis Consulting Ltd. and/or its licensors, and are protected by U.S., Canada and international copyright and other intellectual property laws. The reproduction, redistribution, modification or publication of any part of this Site without the express written consent of Hour-Zero and/or its licensors is strictly prohibited.

You agree not to copy, display, disparage, dilute, or taint our trademarks or use any confusing similar marks or use our trademarks in such a way that would misrepresent the ownership of such marks. Any permitted use of our trademarks by you shall be to the benefit of Hour-Zero.

Hour-Zero is the registered trademark of Hour-Zero Crisis Consulting Ltd.

Disclaimer of Warranties

YOU EXPRESSLY UNDERSTAND AND AGREE THAT:

YOUR USE OF THIS SITE IS AT YOUR OWN RISK. THIS SITE IS PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS. HOUR-ZERO EXPRESSLY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT.
HOUR-ZERO MAKES NO WARRANTY THAT (i) THIS SITE WILL MEET YOUR REQUIREMENTS, (ii) THIS SITE WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE, (iii) THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF THIS SITE WILL BE ACCURATE OR RELIABLE, (iv) THE QUALITY OF ANY PRODUCTS, SERVICES, INFORMATION, OR OTHER MATERIAL PURCHASED OR OBTAINED BY YOU THROUGH THIS SITE WILL MEET YOUR EXPECTATIONS, AND (v) ANY ERRORS OR DEFECTS IN THIS SITE WILL BE CORRECTED.
ANY MATERIAL UPLOADED/DOWNLOADED OR OTHERWISE OBTAINED, FROM THIS SITE IS DONE AT YOUR OWN DISCRETION AND RISK; HOUR-ZERO SHALL NOT BE LIABLE, AND YOU WILL BE SOLELY RESPONSIBLE, FOR ANY AND ALL LOSS, OR CORRUPTION, OF DATA UPLOADED OR INPUTTED BY YOU THROUGH THE USE OF THIS SITE, AND ALL SERVICING, REPAIR, OR CORRECTION AND ANY DAMAGE TO YOUR HARDWARE AND SOFTWARE THAT MAY RESULT FROM THE USE OF THIS SITE.

Limitation of Liability

IN NO EVENT SHALL HOUR-ZERO BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE OR EXEMPLARY DAMAGES, DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE OR DATA, OR OTHER INTANGIBLE LOSSES (EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES), RESULTING FROM: (i) THE LOSS OF DATA AND/OR THE USE OR THE INABILITY TO USE THIS SITE; (ii) THE COST OF PROCUREMENT OF SUBSTITUTE GOODS AND SERVICES RESULTING FROM ANY GOODS, DATA, INFORMATION OR SERVICES PURCHASED OR OBTAINED OR MESSAGES RECEIVED OR TRANSACTIONS ENTERED INTO THROUGH OR FROM THIS SITE; (iii) UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR TRANSMISSIONS OR DATA; (iv) STATEMENTS OR CONDUCT OF ANY THIRD PARTY ON THIS SITE; OR (v) ANY OTHER MATTER RELATING TO THIS SITE.

Exclusions and Limitations

SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES OR THE LIMITATION OR EXCLUSION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. ACCORDINGLY, SOME OF THE ABOVE LIMITATIONS OF THE ABOVE MAY NOT APPLY TO YOU.

Indemnification

You agree to indemnify and hold Hour-Zero and its subsidiaries, affiliates, officers, agents, directors, licensors, contractors and employees harmless from any claim or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of your use of this Site, your connection to this Site, your violation of these Terms of Use, or your violation of any rights of another User.

Submissions

Hour-Zero always welcomes suggestions and comments regarding this Site from Users. Any comments or suggestions submitted to this Site or Hour-Zero, either online or offline, will become Hour-Zero’s property upon their submission. This policy is intended to avoid the possibility of future misunderstandings when projects developed by Hour-Zero might seem to others to be similar to their own submissions or comments.

Digital Millennium Copyright Act Compliance

If you have any copyright concerns about any materials posted on this Site by others, please let us know. We comply with the provisions of the Digital Millennium Copyright Act (“DMCA”) applicable to Internet service providers (17 U.S.C. § 512). Unless otherwise stated in any specific DMCA designation provided by Hour-Zero, please provide us with written notice (“Notice”) by contacting our Designated Agent at Hour-Zero DMCA Agent, 11121 – 156th Street, Suite 201, Edmonton, AB T5M 1X9

To be effective, the Notice must include the following:

A physical or electronic signature of the owner, or a person authorized to act on behalf of the owner, (“Complaining Party”) of an exclusive right that is allegedly being infringed upon;
Information reasonably sufficient to permit Hour-Zero Crisis Consulting Ltd. (“Hour-Zero”) to contact the Complaining Party, such as an address, telephone number, and if available, an electronic mail address;
Identification of the allegedly infringing material on the Hour-Zero Site (“Infringing Material”), and information reasonably sufficient to permit Hour-Zero to locate such material on the Hour-Zero Site;
Identification of the copyrighted work claimed to have been infringed upon (“Infringed Material”), or if multiple copyrighted works at a single Hour-Zero Site are covered by a single Notice, a list of each copyrighted work claimed to have been infringed (please be specific as to which Infringing Material is infringing on which Infringed Material);
A statement that the Complaining Party has a good faith belief that use of Infringing Material in the manner complained of is not authorized by the copyright owner, its agent, or the law; and
A statement that the information in the Notice is accurate, and under penalty of perjury, that the Complaining Party is the owner or is authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.

General Information; Governing Law

The Terms of Use constitute the entire agreement between you and Hour-Zero, govern your use of this Site, and supersede any prior agreements between you and Hour-Zero concerning this Site. You also may be subject to additional terms and conditions that may apply when you use affiliated services, third-party content or third-party software. These Terms of Use and the relationship between you and Hour-Zero will be governed by the laws of the Province of Alberta without regard to its conflict of law provisions. You and Hour-Zero agree to submit to the personal and exclusive jurisdiction of the courts located within Edmonton, Alberta, Province of Alberta. The failure of Hour-Zero to exercise or enforce any right or provision of these Terms of Use shall not constitute a waiver of such right or provision. If any provision of these Terms of Use is found by a court of competent jurisdiction to be invalid, the parties nevertheless agree that the court should endeavor to give effect to the parties’ intentions as reflected in the provision, and the other provisions of these Terms of Use remain in full force and effect. You agree that regardless of any statute or law to the contrary, any claim or cause of action arising out of or related to use of this Site or these Terms of Use must be filed within one (1) year after such claim or cause of action arose or be forever barred.

Violations

Please Contact Us to report any violations of the Terms of Use.

Hour-Zero Crisis Consulting Ltd. (Revised -March, 2020- Reviewed November, 2022)

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